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No kiosk — QR only

The simplest topology: no ticketing hardware to install. The customer scans a QR code with their phone, picks the service and gets the ticket on the phone.

How it works

  1. You create an online kiosk in the panel.
  2. You download its QR code as a PDF and print it or put it on the counter.
  3. The customer scans the QR → the kiosk opens on their phone, in the phone's language → they pick a service → they get the ticket and can follow it and receive alerts on the phone.
  4. When they're called, it also shows on the waiting-room display (if there is one).

Installation steps

1. Create the online kiosk

Kiosks → New Kiosk
  • Name: e.g. "QR Reception".
  • Online kiosk (no hardware): on.
  • SMS alert: optional, to ask for a phone and text the customer when called. See SMS alerts.
  • Printer: none.
  • Available services: tick the ones the customer can choose and, for each one, whether it gives walk-in tickets, appointments or both.

2. Download the QR

In the Kiosks list, the kiosk shows "QR active" with two icons:

  • Download QR PDF: a print-ready PDF with the code and the kiosk name.
  • Copy kiosk link: the direct address (https://yourturn.space/k/ID?t=…), in case you want to put it on a website or in a message.

If you renew the token (renew icon), the old QR stops working: print the new one.

3. (Optional) Waiting display

Even without a physical kiosk, it's useful to show called tickets on a TV in the room. See Display on shared PC.

Requirements

ElementRequirement
Customer internetYes (mobile data or the venue's WiFi)
New hardwareNone required
Print ServerNo

Limitations

  • No paper ticket (the customer can download a PDF of their ticket from the phone).
  • The customer needs a phone with a camera.
  • With poor coverage in the waiting room, tracking on the phone may lag.

Tip: put the QR on a countertop stand near the entrance with clear text like "Scan to get your ticket".