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Installation topologies
Choose the right topology for each customer. The decision mainly depends on whether they need physical tickets and their hardware budget.
Quick comparison
| Topology | Touch kiosk | Printer | Waiting display | Est. HW cost | Complexity |
|---|---|---|---|---|---|
| No kiosk (QR) | ❌ | ❌ | Optional | €0 – €150 | ⭐ |
| Kiosk, no printer | ✅ | ❌ | Optional | €150 – €400 | ⭐⭐ |
| Kiosk with printer | ✅ | ✅ | Recommended | €300 – €700 | ⭐⭐⭐ |
| Display on shared PC | Optional | Optional | ✅ | €100 – €250 | ⭐⭐ |
| Display on dedicated PC | Optional | Optional | ✅ | €200 – €500 | ⭐⭐⭐ |
Common combinations
Typical pharmacy:
Touch kiosk (tablet) + WiFi printer + TV display on dedicated PC
Small clinic:
QR at front desk + TV on shared PC (receptionist's computer)
Government office:
Touch kiosk + Ethernet printer + 2 TV displays on dedicated PCs
Service desks
Whatever the topology, tickets are called and served from the stations (desks, counters, booths). See Service desk.